The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We will provide a free replacement if your order arrives broken or otherwise damaged. Just get in touch with us and we'll begin the process.
If we have not yet begun on your order, you are entitled to a full refund and cancellation. Orders that we have already begun are handled on a case to case basis.